At Efficare, we prioritize product safety, hygiene, and customer well-being. 

Due to the nature of our products, including magnesium tablets and energy supplements, we follow strict quality and safety standards. 

Returns Policy 

• Products that have been opened, used, or unsealed cannot be returned.  

• As our supplements are consumable and sensitive in nature, they cannot be repackaged or resold once opened.  

• This policy helps us ensure the highest level of safety and hygiene for all our customers.

Damaged or Incorrect Products 

We will offer a replacement or refund if: 

• You receive a damaged product, or  

• You receive the wrong item  

In such cases, please contact us within 48 hours of delivery with: 

• Order ID  

• Photos/videos of the product  
  
  

Refund Policy 

• Refunds (if applicable) will be processed once the issue is verified.  

• The amount will be credited to your original payment method within 5–7 business days.  

Order Cancellation 

• Orders can be cancelled before dispatching.  

• Once the order is shipped, it cannot be cancelled.